Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
Privacy Policy for SMS Communications
Effective Date: 6/9/2025
Bay Area Turf (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information in connection with our SMS/text messaging communications.
1. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following personal information:
- Your name
- Mobile phone number
- Email address (if provided)
- Any other information you provide via forms, website submissions, or customer interactions
2. How We Use Your Information
We use your information to:- Send appointment confirmations, reminders, and updates
- Respond to customer service inquiries
- Provide information about services, promotions, or offers
- Request feedback or reviews after service is completed
3. Consent and Opt-In
By providing your mobile number and opting in to receive SMS messages, you consent to receive text messages from Bay Area Turf for informational and marketing purposes. Message and data rates may apply.
4. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you opt out, we may send a confirmation message to confirm you have been unsubscribed.
5. Data Protection
We implement reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect through SMS communications.
6. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to:- Complete services you have requested
- Comply with legal obligations
- Work with authorized service providers who assist us in operating our business (such as SMS platforms or CRMs)
7. Contact Information
If you have any questions regarding this policy or our SMS communications, you may contact us at:
Bay Area Turf
Phone: 925-961-8281
Email: info@bayareaturf.net
Website: www.bayareaturf.net
8. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website.
