Terms of Service

Effective Date: 6/9/2025

Welcome to Bay Area Turf (“we,” “our,” “us”). By using our website, submitting your information, requesting services, or engaging in SMS communications with us, you agree to the following terms and conditions.

1. Services Provided

Bay Area Turf provides artificial turf installation services, estimates, scheduling, and related customer support. All services are subject to availability and confirmation.

2. Communications Consent

By submitting your information through our website, lead forms, or other contact methods, you consent to receive communications from us via:

• Phone calls
• SMS/text messages
• Emails

These communications may include appointment confirmations, scheduling updates, service-related messages, promotional offers, and customer service communications.

Standard message and data rates may apply.

3. SMS/Text Messaging

By providing your mobile number, you consent to receive text messages from Bay Area Turf for both informational and marketing purposes. You may opt out of SMS communications at any time by replying STOP to any text message received.

After opting out, you may receive a final confirmation message confirming your opt-out status.

We do not guarantee message delivery and are not responsible for any delays or failures caused by mobile carriers or technical issues.

4. Data Usage & Privacy

We collect and store information you provide to us in accordance with our Privacy Policy [Insert link to your privacy policy]. This includes your name, phone number, email, and address, which are used for service delivery, customer communication, and internal business operations.

We do not sell or share your personal information with third parties except as necessary to:

• Deliver services requested
• Comply with legal requirements
• Partner with authorized service providers (such as CRM platforms, SMS platforms, and scheduling tools)

5. Appointment Scheduling

Appointments are scheduled on a first-come, first-served basis and are subject to availability. Bay Area Turf reserves the right to reschedule appointments due to weather, operational issues, or unforeseen circumstances.

6. Payment Terms

Payment terms for services will be outlined in your service agreement or estimate document. Deposits and balances must be paid according to the agreed schedule to secure installation dates.

7. Limitation of Liability

Bay Area Turf is not responsible for indirect, incidental, or consequential damages resulting from service delays, cancellations, or performance issues outside of our reasonable control.

8. Modification of Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Updates will be posted to our website.

9. Contact Information

If you have any questions about these Terms of Service, please contact us:

Bay Area Turf

Phone: 925-961-8281
Email: info@bayareaturf.net
Website:www.bayareaturf.net